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If you have any questions for us, you can easily contact us using our contact form.
We will respond to all incoming messages and inquiries as soon as possible.
Frequently Asked Question!
It may sometimes be a little delayed due to the huge demand. We ask our customers to allow for a shipping time of approximately 5 to 20 days. At the moment we cannot guarantee delivery times as we work with different shipping companies.
Yes of course. You are welcome to visit us in our shop and pick up the ordered goods there. For technical reasons, you have to order and pay for the goods in the online shop.
If you are not satisfied with the goods, you can simply send the goods back to us and we will refund your money. Unfortunately, we cannot cover the costs for the return shipment.
We generally recommend professional installation. Since the solar systems and also wind turbines or hydrothermy systems produce a lot of electricity, a technician should always install the systems.
Due to the high demand, it can often happen that individual products are sold out. If we don’t have the products in our warehouse at the moment, we will immediately reorder the products from our supplier. Please check our shop regularly to see if the product is available again.
At the moment we do not offer an installation service ourselves. However, we work with many companies in the United States and Canada. On request, we can recommend and arrange a suitable installation service for you.