Shipping costs are based on pricing and weight. We use FedEx Ground or UPS and Freight Shipping, whichever is best for the product you have ordered. Next Day Air and 2nd Day Air (when available) orders are generally shipped the same day order is placed if received before noon PST. All other shipping methods generally ship within 24-48 hours. Ground shipping usually takes between 3-5 business days (not including weekends).
Depending on availability, certain products may have a longer delivery time. High demand can lead to an increased delivery time of up to 20 days.
If goods are not currently available in the United States, we order the desired products directly from our suppliers (outside the United States) and have these goods delivered directly to our customers. Here the end customer has to pay taxes and import duties himself.
Customers shipping outside the US are responsible for all taxes, customs,s and brokerage fees. Any items returned to us due to failure of the customer to pay import duties or taxes or cancellation of an order after the product has shipped will be charged a 20% restock fee, return shipping fee and original shipping charges will not be refunded.
Shipping costs for freight shipments calculated by the shopping cart are estimates only. If the shipping costs differ from what the shopping cart calculates we will contact you with the accurate cost before we process your order.
Most orders will be delivered within 7-20 business days. Due to the nature of our products we cannot guarantee any delivery dates. If you have not received your product within 20 days, be assured we are still working to ship the item as fast as possible.
If you have further questions about the deliveries, you can always contact us via email ([email protected]).